Privacy Policy
Mulawave International LTD ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our RAVEN AI mobile application (the "App"). Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the App.
1. Information We Collect
We may collect information about you in a variety of ways. The information we may collect via the App includes:
Personal Data
Personally identifiable information, such as your name, email address, and other contact details, that you voluntarily provide to us when you register with the App or contact us for support.
Usage Data
Information about how you use the App, such as your interactions with features, content accessed, and time spent in the App. This may include device information such as IP address, device type, operating system, unique device identifiers, and crash reports.
Location Data
We may collect information about your location if you enable location services on your device. You can disable location services at any time through your device settings.
2. How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain the App.
- Improve, personalize, and enhance your experience with the App.
- Respond to your inquiries, comments, or other requests.
- Send you notifications, updates, or promotional materials (if you have opted in).
- Analyze usage trends to improve the App’s functionality.
- Comply with legal obligations and protect against fraudulent or unauthorized activity.
3. How We Share Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
- Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as hosting, analytics, or customer support.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
4. Data Security
We use reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.
5. Your Choices
You may have the following choices regarding your information:
- Access and Update: You can review and update your personal information by contacting us.
- Opt-Out: You can opt out of receiving promotional communications from us by following the unsubscribe instructions in those communications.
- Location Data: You can disable location services through your device settings.
6. Children’s Privacy
The App is not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it.
7. Third-Party Links
The App may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third parties. We encourage you to review their privacy policies before providing any personal information.
8. International Users
The App is operated by Mulawave International LTD, a company registered in Nigeria. If you are accessing the App from outside Nigeria, please be aware that your information may be transferred to, stored, and processed in Nigeria or other countries where our service providers operate. By using the App, you consent to this transfer.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated Privacy Policy in the App or by other means. The date of the last update will be indicated at the bottom of this policy.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Mulawave International LTD
Email: support@mulawave.com
Address: 15 Yinusa Adeniji Street, Ikeja, Lagos, Nigeria
Last Updated: September 27, 2025
Note: This Policy will be updated regularly!